Privacy Policy

We respect its user’s privacy and recognizes the need to protect any personal information you share with us. We would like to assure you that we follow appropriate standards. This Privacy Policy applies to your use of interactive features or downloads that:

By using our services or by otherwise giving us your information, you agree to the terms of this privacy policy. Please review the following carefully so that you understand our privacy practices.



Terms and Conditions

All the calls made to our call center are recorded by us for quality and training purposes.

All vehicles registered with Poonatravels.com are continuously tracked using GPS for security reasons only.

Poonatravels.com shall be entitled at any time without giving any reason or prior notice to terminate the booking of taxis done by the Customer.

Poonatravels.com encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Poonatravels.com Cabs during the journey, Poonatravels.com will try to locate the items but is not responsible for the same in case of loss or damage to the same.

If the Customer leaves any goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer has to inform Poonatravels.com of the same in writing within 24hours of using the taxi or the services of Poonatravels.com.

The courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Poonatravels.com or the agreement or arrangement between Poonatravels.com and the Customer.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

Notwithstanding User’s registration with National Do Not Call Registry (In Fully or Partly blocked category under National Customer Preference Register set up under Telecom Regulatory Authority of India), User hereby expresses his interest and accord its wilful consent to receive communication (including commercial communication) in relation to poonatravels.com. User further confirms that any communication, as mentioned herein above, shall not be construed as Unsolicited Commercial Communication under the TRAI guidelines and User has specifically opted to receive communication in this regard on the telephone number provided by the User.