May 16, 2020
This policy describes what personal information we collect and how we use it.
Association. (“Kiswa Charity,” “we,” “us,” or
“our”) operates to serve all site visitors. That goal powers all of the decisions we
Policy”) exists to be as clear and straightforward as possible, because we know that you
(“You,” “user,” “site user,” or “valued user”) care about
how information you provide to us is used and shared. Our aim is for you — a valued user of our site
— to always feel informed and empowered with respect to your privacy on Kiswa Charity
Capitalized terms not
The Information We Collect
Kiswa Charity collects information when you visit our website, create an account, edit your account information, or use features on the platform to donate to a charity. Some of this information is technical information automatically logged by our servers. Outlined below are the types of information, both directly from you and indirectly through the collection of information by third-party service providers (together, “Partners”) that we specifically collect.
You authorize us to
use, store and otherwise process any personal information which relates to and identifies you, including
(but not limited to) your name and address, to the extent reasonably necessary to provide the services which
are available through our website, our Partners, successors, assignees, associates, sub-contractors, or
other third parties.
1. Personal Information ("Personal Information")
Examples of different purposes for which we may collect Personal Information include, but are not limited to:
The registration process for Registered Users;
Use of areas of the Kiswa Charity website and application, in which you may be asked to provide certain information about yourself, such as your name, mailing address, e-mail address, username and password, falling under the registration process for Registered Users (“Registration Process”);
Surveys. Periodically, Kiswa Charity may invite you to participate in completing online surveys. If you have created a Kiswa Charity account, information we collect from these surveys may be associated with you personally;
Contact you regarding your donation(s), as to the quality of the service, as well as any potential errors that may have occurred;
Voluntary submissions to Kiswa Charity requesting information about our products and services, signing up to receive information from us, or sending us an e-mail;
E-mail subscriptions. Kiswa Charity may also compile a subscription list to which you voluntarily submit your name, mailing address, and/or email address. The purpose of such a subscription list would be to send you periodic updates to subscribers on matters of interest, provided you will have the ability to opt out of further communications in accordance with procedures described in each such update.
In addition to the Personal Information, we and our Partners may collect additional information that does not personally identify you (“Other Information”). Other Information may include information collected:
a. From Your Activity. Information that we or our Partners may automatically collect when you visit, access, and/or use the Platform, including, but not limited to your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, which sections of the Kiswa Charity or Partner website you visit, number of links you click while on the Platform, search terms, operating system, general geographic location, and technical information about your mobile device.
c. Do Not Track (“DNT”). Kiswa Charity
assumes no responsibility for responding to “Do Not Track” web browser signals. Consult external
website polices regarding their responses to DNT
Partners include, but are not limited to:
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
b. Interest Based Advertising. Kiswa Charity incorporates remarketing by utilizing third party vendors (such as Google) to display content specific advertisements to visitors who have previously visited the Kiswa Charity site and/or expressed interest in the Kiswa Charity products when such visitors go to other websites that also incorporate similar remarketing tools. Kiswa Charity and other third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on a User’s past visits to the Kiswa Charity site.
Remarketing is a way for Kiswa Charity to connect to Kiswa Charity Users based upon such Users’ past interactions with Kiswa Charity. Third-party vendors (such as Google) may show Kiswa Charity ads on other sites.
e. From You. You are considered a Partner through the information that you voluntarily provide to us that does not identify you personally.
reserves the right to add or delete Partners at any time, at Kiswa Charity’s sole discretion, subject
The Information Collected by or Through Third-Party Advertising Companies
Search Engines and Other Sites
Search engines and other sites not affiliated with Kiswa Charity, such as archive.org or google.com, may crawl the Site and make available to the public publicly-available content and postings from the site. The Site may also contain links to other websites. Kiswa Charity is not responsible for the privacy practices of such other websites. Kiswa Charity encourages its visitors and users to be aware of such search engines and other sites when they leave the Site and to read the privacy statement of each website they visit.
How We Use
and Share the Information
We use Personal Information and Other Information to provide you Services, process your donations, solicit your feedback, inform you about our products and services, personalize communications and used clothes donation appeals that we believe will be of interest to you, and to improve our Services to you.
We may also use and/or share Personal Information, Other Information, and User Content as described below:
All of your User Content on the Platform will be publicly viewable and shareable by other users both within and outside the Platform.
We may from time to time share Charity Representative Users’ (“Charity Representative User” is the charity’s designated official representative to manage its Kiswa Charity profile, ) Personal Information and Other Information with other companies who may provide such users information about the products and services they offer. However, to the extent required by law, such users will be given the opportunity to opt-out of such sharing by contacting us as described in the “How to Contact Us” section below.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance and customer service. These other companies will have access to Personal Information and Other Information only as necessary to perform their functions and to the extent permitted by law.
In an ongoing effort to better understand visitors to our site and our products and services, we may analyze Other Information in aggregate form in order to operate, maintain, manage, and improve our products and services. This aggregate information does not identify individuals personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
We may share some or all of the Personal Information and Other Information with any of our parent companies, subsidiaries, or other companies under common control with us.
We may use charity logos, marks, mission statements, or other identifiers provided by a Registered User when updating a Charity Profile on the Kiswa Charity Website to continue the normal course of Kiswa Charity Association.
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Personal Information and Other Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose the Personal Information and the Other Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Kiswa Charity or others.
and Modifying Information and Communication Preferences
Upon request, Kiswa Charity will grant individuals reasonable access to Personal Information that we and our agents hold about them. For example, visitors to the Platform who have provided Personal Information to us may review and/or make changes to the same by contacting Kiswa Charity Association addition, individuals may manage their receipt of marketing communications by clicking on the “unsubscribe” link located on the bottom of any Kiswa Charity marketing e-mail or by following the instructions found on the Platform. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Protect the Information
We take commercially reasonable steps to protect Personal Information and Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should, therefore, take special care in deciding what information you send to us via e-mail.
To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our website uses a Transport Layer Security, the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private.
Notices to all Donors
If you have any
Us” section below. We will investigate your question, respond to your inquiry, and attempt to resolve
any concerns regarding your privacy question.
How to Contact Us
Our intent is to promptly reply to every message we receive. This information is used to respond directly to your questions or comments. We also may file your comments to improve our services in the future.